Frequently Asked Questions
Everything you need to know about setting up your premium fitness space in Dubai.
Do you offer delivery and installation across the UAE?
Yes, we provide professional delivery and expert installation services for all gym equipment across Dubai, Abu Dhabi, and the Northern Emirates.
What is the typical lead time for a gym fit-out project?
For in-stock items, delivery usually takes 3-5 business days. Custom commercial installations typically range from 2 to 4 weeks depending on the project scope.
Do you provide a warranty on your fitness equipment?
Absolutely. All our products come with a standard manufacturer's warranty, and we offer extended maintenance packages for commercial gym facilities.
Can I request a custom floor plan for my home or commercial gym?
Yes, our expert design team offers 2D and 3D gym layout planning to help you maximize your space and ensure optimal equipment placement.
What payment methods do you accept?
We accept all major credit cards, bank transfers, and offer flexible payment installments through our local financing partners.
What is your return policy for equipment?
Unused items in their original packaging can be returned within 14 days of purchase. Please note that installed equipment and custom orders are subject to specific terms.